New Changes to support remote consultations

 

Displaying a Message before making an appointment

 

This message can be defined by practices and turned on or off in the practice settings 

New Changes to facilitate Phone and Video Consults

 

Reason for consultation

•  This is now mandatory for all appointments

In-person 

• If  disabled in the practice settings,  suggests user Phone the Practice

Phone

• Phone option requires phone number to be entered 
• Email includes  Your practice will assess your request for a phone consultation and if suitable you should receive a phone call on 4987112 around your appointment time. Please keep your phone free at this time.
• Text can be changed by the practice
• The option can be disabled in Practice settings

Video

• Email includes  Your practice will assess your request for video consultation and if suitable you should receive an email with further instructions
• Text can be changed by the practice e.g. add the link for doxy.me
• The option can be disabled in Practice settings

If all options are disabled, no appointments will be made over the portal

 

Repeat Scripts

New Option also exists to disable Repeat Prescription option – Collect at Surgery 

 

Practice Settings