New Changes to support remote consultations
Displaying a Message before making an appointment
This message can be defined by practices and turned on or off in the practice settings
New Changes to facilitate Phone and Video Consults
Reason for consultation
- This is now mandatory for all appointments
In-person
- If disabled in the practice settings, suggests user Phone the Practice
Phone
- Phone option requires phone number to be entered
- Email includes Your practice will assess your request for a phone consultation and if suitable you should receive a phone call on 4987112 around your appointment time. Please keep your phone free at this time.
- Text can be changed by the practice
- The option can be disabled in Practice settings
Video
- Email includes Your practice will assess your request for video consultation and if suitable you should receive an email with further instructions
- Text can be changed by the practice e.g. add the link for doxy.me
- The option can be disabled in Practice settings
If all options are disabled, no appointments will be made over the portal
Repeat Scripts
New Option also exists to disable Repeat Prescription option – Collect at Surgery
Practice Settings


















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