Smart Electronic Medical Records
Find ACC schedules that need reconciling
This process requires the ACC API to be enabled.
- Open Account Schedules (Claims)
- Change Filter to view claims with status ‘Sent’. Click on Refresh.
- Right Click on an ACC Claim, Select ACC Payment Advice
Import Remittance (Payment) Advice
- Check Payee Organisation and Invoice Number
- Click on Import Remittance
Payments will be downloaded
- Items that have been paid will appear in a pink background
- Items that have not been paid will appear with a yellow background. There will be a comment outlining the Reason
Reconcile the payment
Click on Reconcile Payment to import the payment into ACC’s account and allocate payments to the invoice lines
A report will be generated and saved in the System Log
You may want to print this report and attach it to the paper remittance advice
Open the ACC account and process the unpaid items as per your usual protocol for example:
- Credit the invoice item
- You may need to provide further information before resubmitting the claim
- You may wish to invoice the patient for the rejected claim
