Intelligent medical records and practice management
100% NZ owned and operated
Efficient and cost-effective:
• Key information at a glance
• Smooth workflows with minimal clicks
• Highly customisable queries and reports
• Recalls and screening tools
• AI for decision support and document creation
• Integration with national services and key partners
• Accounts, billing, STRIPE and EFTPOS
• SMS, email and messaging functionality
• Fair, transparent and secure data practices
Grounded in clinical reality
MyPractice is designed with deep understanding of General Practice. It is also used in a wide range of Specialist and Allied Health practices.
Stability & Confidence
Over 30 years of experience in the NZ PMS sector, built on modern .NET/SQL architecture, delivering reliability and long-term assurance for practices.
Flexible & Adaptable
Seamlessly transitions across funding models, organisational structures, and clinical workflows, supporting both paper and electronic environments.
Affordable & Efficient
One point of contact for hosting, backups, security, and PMS support — reducing cost and simplifying operations for your practice.
Empower patients, lighten the load
Online portal used by hundreds of thousands of patients in New Zealand:
• Compatible with multiple practice management systems
• For patients, access is free
• Practice staff decide what to make available to patients
• Less internet and phone traffic at the practice
• No clinical data is copied or aggregated, minimising risk
• Mandatory multi-factor authentication for all users
• Care-givers, spouses and parents can be granted access for dependants
Our Founder
My Practice and Health365 were designed by Dr Ashwin Patel, a GP and software developer with over 35 years of experience. Ashwin leveraged his extensive experience, including his leadership roles in IPAs/PHOs, RNZCGP, DHBs and Ministry of Health projects, to design software that aligns with NZ’s evolving health system. He used My Practice every day in his own clinics, keeping the emphasis on smooth workflows, simple processes, and efficient practice management.
Clinical Director
Dr Adrian Wan is our Clinical Director, responsible for continuing our “designed by doctors, for doctors” ethos. Dr Wan runs a thriving group practice on Auckland’s North Shore, where he has been a My Practice super-user for more than a decade, and also offers Health365 to patients.
Managing Directors
Shila Patel has been a Director of My Practice for 25 years. She is a microbiologist and beauty therapist by training, with over 20 years’ experience in practice management and software support. Shila’s focus is on coordinating project work, interoperability with the public health sector, and financial control.
Sunita Patel has acted as an advisor to My Practice since 2020 and was appointed as a Managing Director in April 2025. She is a lawyer and businessperson, who has lived and worked in Auckland, New York and London and holds an MBA from the University of Cambridge. Sunita’s focus is on day-to-day operations, product management, and customer engagement.
User group
User group meetings are held once a month on Tuesdays, 1-2pm. These are an opportunity for all users to ask questions, make suggestions, and share their experiences with My Practice and Health365. Our Clinical Director and/or Senior Support Specialist are on hand to answer questions and demonstrate features. Contact helpdesk@mypractice.co.nz if you are a customer and would like to be added to the distribution list.
Existing user?
(09) 303 1806helpdesk@mypractice.co.nz
8:30am–5:30pm Monday to Friday (excluding public holidays)
For urgent enquiries afterhours, please call.
Want a demo or quote?
Email our Commercial Managercornelius.dirven@mypractice.co.nz