Reconcile the payment
Click on Reconcile Payment to import the payment into ACC’s account and allocate payments to the invoice lines
A report will be generated and saved in the System Log
You may want to print this report and attach it to the paper remittance advice
Open the ACC account and process the unpaid items as per your usual protocol for example:
- Credit the invoice item
- You may need to provide further information before resubmitting the claim
- You may wish to invoice the patient for the rejected claim