Choosing which mail to view (filtering)
Use the light blue filter box on the left (above the mail items) to search for patients.
You can also use the drop-down menu to filter mail by type (e.g. GP2GP mail only).
In the right-hand Actions list (see below), you can re-assign mail items to different practitioners.
Colour coded items
- Unmatched mail items are shown with a yellow background.
- RSD (referral, status and discharge) mail is in purple text.
- Labs are in blue text. Labs with abnormal flags are in red.
- Scanned letters are in green text.
- NIR messages are in purple
|Subject||The patient’s details according to the sender|
|Matched to||The patient’s details, as they are in your system. See below on how to “match” an item to a patient.|
|To||The sender’s description of the practitioner’s name.|
|Assigned to||The practitioner’s details, as they are in your system.|
You can add a comment to the report in the “My Note” box, on the upper right-hand side. For example, you may wish to summarise the finding of a test.
These comments will appear when you view this item in the patient’s clinical notes.
Viewing the report in context
Check the incoming report.
You can click on the Table /side-view tabs to compare these lab results with previous ones.
In the right-hand Actions list, you can also go straight to the patient’s clinical notes.
Follow up actions
|File||Saves the result in the patient’s clinical notes|
|File without ID||Saves the result, where the patient does not belong to your practice.|
|Document||Creates a letter or email to send to the patient|
|Txt Message||Creates an SMS to send to the patient|
|Reassign||Changes the practitioner in your practice who receives the results|
|Prints these results|
|Post-it Note||Adds a note, which will appear when you open the patient’s clinical notes (like an alert).|
|Delete Mail Item||Permanently deletes the item. Use with caution.|
|Add Immunisation||Imports vaccination records from NIR messages.|
|Accept/Reject Nomincation||Accepts or rejects a nomination from NIR|
|Create New Task||Allows you to create a task (a reminder to follow up on this mail item). You can assign this to another staff member. All existing tasks will be displayed in the list below.|