Marking a Bad debt

When a patient has failed to pay a fee, you can mark it as a “bad debt”.

A note will be added to the patient’s alerts, which will appear when you make an appointment, open their notes and open their details.

bad debt

Enter a patient’s account. Select the Account Payment tab.

corrections 1

Find the invoice that you want to write off. Tick “Show All” if it is not visible.  View individual items (fees) in the invoice by clicking on the + to the left of the invoice.

corrections 2

Select the appropriate items (fees) and click on Bad Debt in the right-hand actions list.

You can adjust the amount of the debt when prompted.

corrections 2